ClearFlask
Listen to your users during product development
Feedback Management Tool with voting or crowd-funding to prioritize your roadmap
Get started
Free trial up to 10 users.
No time-limit. No credit card.
Collect feedback
Ask your customer to influence your product decisions.
Seamless integration with your product
Customer segmentation and Analytics
Give a proportionate voice
Prioritize your roadmap based on customer's value
User vote
Credit System
Engage your customer
Build a community around your product development
Show off your Product Roadmap
Directly respond to your customers
Ask your customers what they need
Collect customer feedback from all your support channels seamlessly into one scalable funnel. Drive your product forward with customers in mind.
Capture feedback publicly, internally, or on-behalf
Enable feedback from your internal teams or make it publicly accessible. Capture feedback directly from your audience or on-behalf from other channels.
Customer segmentation and Analytics
Analyze your data with search, segment and filter to summarize feedback from target customers.
Integrate with your product
Provide your sales, support, engineering team an opportunity to voice their suggestions. Capture feedback from other channels and record it on-behalf of users.
Give your most-valuable customers a proportionate voice
Assign voting power based on customer value and let them prioritize your suggestion box. Your users will love knowing their voice has been heard.
Keep it simple with voting
Most common and simplest to understand by users. Customer value and segmentation can be applied behind the scenes.
Expressions for a wider range of feedback
When you cannnot accurately express your feelings with simple upvotes, weighted emoji expressions are here to help.
Credit system for advanced prioritization
Distribute credits to your users based on their value as a customer or monetary contribution. Let them fine-tune prioritization on their own.
Payment provider
Stripe, Apple Store, Play Store
Donation Framework
Patreon, OpenCollective
Custom source
Integrate via our API
Give credits based on customer value
Decide which customers deserve your attention. Typically credits are issued based on monetary contribution and can be automatically issued with our API.
Build a community around your product
Whether you are starting out or have a product on the market, keep your users updated at every step. Let them be involved in your decision making and shape your product.
Respond to suggestions
Directly respond to customers regarding their requests and keep them updated with the current status quo
Activate users
Bring your users back when their wishes have been fulfilled
Get involved
Embrace community discussions with threaded comments, rich editor, and a powerful search to find the right discussion
Show off your progress with a product roadmap
Customizable roadmaps lets you organize your process. Get your users excited about upcoming improvements.
Make it your own
Our product is based on customizability to fit your specific needs. We are happy to meet your needs if a specific use case is not yet covered.
Define Custom content
Define a content type to hold a particular set of data. Each type can have different behavior and accessibility by users and moderators.
User feedback
Blog entry
Question & Answer
Knowledge Base article
Match your product Workflow
Customize states, transitions, and behavior of each content type to match your workflow. Each state can have different behavior and accessibility by users and moderators.
Customize each page
Create custom pages and menus to fit the content your product needs. Use our page editor or inject your own HTML using Liquid template engine.
Pricing
Only pay for users that actively provide value.
Growth
$
50
/ mo
includes 50 MAU
+ $30 additional 50 MAU
Unlimited projects
Credit System
Roadmap
Free trial up to 10 users.
No time-limit. No credit card.
Standard
$
200
/ mo
includes 300 MAU
+ $100 additional 300 MAU
Single Sign-On
Private projects
Site template
Free trial up to 10 users.
No time-limit. No credit card.
Flat
$
/ year
Unlimited MAU
Discounted rate
Flat annual price
Tailored plan
Let us help you find what you need
15,000
Monthly Unique Visitors
$
200
/ mo
300 MAU*
*
Typically about 2% of your monthly unique visitors will provide feedback every month
Features | Growth | Standard |
|---|---|---|
| Projects | No limit | No limit |
| Credit System | ||
| Roadmap | ||
| Content customization | ||
| Custom domain | ||
| Private projects | ||
| Single Sign-On | ||
| API | ||
| Tracking integrations | ||
| Intercom integration | ||
| Site template |
What are Monthly Active Users (MAUs)?
Monthly Active User (MAU) is any user that has provided you feedback in the past month by either submitting a post, commenting or voting.
Typically only about 2% of your monthly unique users will provide you feedback every month. The main influencing factor is how tightly you integrate ClearFlask with your product.
How do you compare MAU with "tracked users"?
Our competitors are charging based on "tracked users" which are users that have posted, commented or voted at least once in the past.
Over time, you will accumulate and continue to pay for tracked users that are no longer providing you with feedback. With us, you only pay for users active in the past month.
How long is the Trial period?
Trial period ends when you reach 10 MAU. To continue using our service, you will be asked to provide a payment option if you haven't already.
Every customer is different
Talk to our sales for a demo walkthrough and to determine how our solution can be customized for your needs.
Get in touch